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FAQs


FAQ
Prices

Our prices changes depending on supply and other market factors. We will send you an quotation after your company contact us for further information.

MOQ

Yes, we accept bulk orders. MOQ is one

Certificates and Documents

Yes, we can provide documentation including Certificates of Origin / Conformance and other export documents on request

Delivery Time

1. Delivery time is about 3-5 days after receiving the deposit payment.

2. For items we quote with lead time, will deliver as per lead time we quote.

Payment methods

1. We accpet 100% T/T before shipping.

2. For items with lead time, 30% deposit in advance, 70% balance before shipping

3. If you have agent in China, please contact us for RMB transfer.

Warranty

1. Standard warranty is one year for new and original items.

2. If enduser require to extend warranty period, please contact us for extra costs.

Shipping Method

1. We ship by Fedex, DHL, TNT and UPS.

2. If you have related account of these carriers, you can book the shipping yourself.

3. Ship to your China agent, shipping is free.

Shipping fees

The buyer pays the shipping cost. and we will help to find an economic and fast carrier for you.

Bank Account

1. For RMB Transfer, please contact us to provide RMB account.

2. For USD or Euro Transfer, please contact us to provide USD or Euro account.

Collet Automation Equipment Co., Limited

Collet Automation Equipment Co., Limited is a affiliate of Xiamen RuiMingSheng Trading Co., Ltd

Collet Automation Equipment Co., Limited is registered in HK for the convenience of trading and receive/send payments. For the bank account in performa invoice, we also use title "Collet Automation Equipment Co., Limited".

The business operation of Xiamen RuiMingSheng Trading Co., Ltd is in Xiamen City, China Mainland. Also shipping port is from Xiamen as well.